People who operate from the experience that they can make a difference in their role, either to one individual or to organisations with thousands of employees. They understand that to do so, they must be willing to be the first to walk their talk.

They are courageous. They dare to stick their necks out. They dare to enter unknown territory ‘without a road map’.

They believe in people and their potential. They unapologetically start from where the other is, not from where they think the other should be. This means that they do not cede power to people, but awaken the power that potentially already exists in people.

They are people who don’t stop learning themselves. They see self-renewal as a prerequisite for personal and organisational renewal. They describe ‘failures’ not as failures but as intense learning moments.

They are excellent at handling complexity, paradoxes and uncertainty. This requires a balance between IQ, EQ and SQ.

They are people with a vision and, at the same time, have the ability to stay rooted in reality and invite others to do the same. When external pressures become great, they draw strength from the reality they rely upon. They face the world from inner strength. They are internally rooted and externally focused.